SSEN Yellow Alert -Storm Ciaran

Scottish and Southern Electricity Networks has moved to Yellow Alert status ahead of Storm Ciarán. The storm is due to hit central southern England overnight on Wednesday and continue into Thursday, leading to several hours of strong winds, heavy rain and a risk of localised flooding. At this time, SSEN would like to reassure its customers and partners that it is well prepared for this period of bad weather.

The decision to move to Yellow Alert status comes as a result of the increasing certainty about the storm’s duration and route, and the potential it has to cause damage to the electricity network.

Customers are encouraged to be prepared for the possibility of disruption to supplies by:

• Saving the emergency power cut number - '105' - to your phone to report any loss of supply or damage to the electricity network
• Visiting SSEN's Power Track Website to give you details of power cuts and restoration times. You can also report power cuts and network damage through the Power Track app
• Going to SSEN's website where there is a wealth of advice and information on how to deal with a power cut, or to chat live to one of SSEN's advisors via its Webchat service

Customers are also eligible for SSEN's Priority Services Register (PSR) if they:

• Are deaf or hard of hearing
• Have a disability
• Live with children under five
• Are blind or partially sighted
• Have a chronic illness